Seremban · App analytics practice

Core KPI dashboards that earn a seat in Monday’s decisions

We help subscription app teams cut noisy charts down to a small set of metrics they trust — acquisition quality, trial conversion, retention cohorts, and revenue that survives cancellations.

Book a dashboard review See our KPI framework

Analyst reviewing subscription metrics on a laptop during a working session — Flagship work: a structured review of your live KPI dashboard — what to keep, what to retire, and which numbers should drive the next release.

Engagements

Work we take on for subscription product teams

All engagements

Printed charts and notebook notes from a metrics review workshop

2–3 weeks · Remote or on-site in Malaysia

Subscription KPI dashboard review

A structured walkthrough of your live core KPI dashboard for a subscription app — clarifying which metrics should steer product, growth, and finance conversations.

Team collaborating at a whiteboard during a retention workshop

1 week · Remote workshop

Retention & churn metric clinic

A focused clinic on retention curves, churn definitions, and cancellation timing so your subscription app team stops comparing mismatched cohorts.

Advisor reviewing subscription health notes beside a laptop

3–4 weeks · Remote with optional Seremban kickoff

Subscription health assessment

A broader health read across acquisition quality, trial conversion, expansion revenue, and cancellation reasons — framed as an advisory assessment, not a monitoring product.

How reviews land

From crowded screens to a handful of steering metrics

Most subscription apps we meet already have analytics installed. The friction is rarely “more charts.” It is knowing which KPIs deserve airtime when trial starts, when a cohort softens, or when annual plans pull cash forward.

Our sessions sit with your product, growth, and finance owners in the same room (or call), walk the live dashboard, and leave a written scorecard: keep, fix, archive — with owners named.

Flagship: KPI dashboard review

Product and growth colleagues discussing charts around a shared table

Working rhythm

Four steps from intake to annotated dashboard

Brief & access

You share app stage, monetisation model, and read-only dashboard access or screen shares.

Live walkthrough

We review acquisition, activation, retention, and revenue views against your real decisions.

Scorecard

Each KPI is tagged keep, redefine, or retire — with definitions written in plain language.

Handoff

You receive annotated notes and a short follow-up call to align owners and next measurements.

“They forced us to stop treating trial starts and paid conversions as the same success story. The reservation: we still argue about one regional cohort definition — but at least we argue about one definition.”

— Lian H., head of product, consumer subscription app (Klang Valley)

Client evidence

Stories from teams who inherited messy KPI walls

Reviews mention concrete dashboard decisions: which churn view survived, how trial windows were rewritten, or when a vanity install chart finally left the executive pack.

Read client stories

Field notes